Warranty

If your order arrives in a damaged condition, save the merchandise AND the original box and packing it arrived in, and notify us immediately to arrange for a carrier pick up of the damaged merchandise so we can inspect it.

All TRUE Linkswear products are warranted to be free of defects in workmanship or materials for 180 days from the date of original purchase. Products found to be defective will be repaired or replaced with an equivalent product at TRUE Linkswear's sole discretion.

The TRUE phx does not have a water proof guarantee.

The TRUE tour and TRUE stealth are warranted to be waterproof for 2 years.

If 2012 TRUE tour or TRUE stealth are returned within 730 days of the date of the original purchase for waterproofing defects, TRUE Linkswear will pay for return shipping and replace the shoes with an equivalent product. If shoes are returned after 730 days of the date of the original purchase for waterproofing defects, TRUE Linkswear will offer a 75% discount to retail price on the same style or equivalent style, purchased directly from TRUElinkswear.com. Each original transaction is limited to one waterproof warranty claim per pair purchased.

If you aren't completely thrilled with the product, you may return it provided the product is in NEW, UNWORN condition, in the original packaging, with the original tags attached, within 30 days of your purchase.

Your refund will be processed using the credit/debit card used on our site and posted within 30 days of receiving your product on a return.

We will pay for ground shipping for returns. Request return shipping materials at returns@truelinkswear.com.  Please be sure to include your initial order number.

If you need to exchange a size or color, you may do so within 90 days. We will pay for ground shipping for the exchange. Each purchase transaction is limited to one free exchange.

Questions regarding our warranty and return policies should be addressed to Customer Service via e-mail at makeitright@truelinkswear.com. These policies set forth your sole and exclusive rights with respect to return of products that you may purchase through our site.